GUIDES
Online safety, compliance and consumer-rights guides
Practical, text-first guides for anyone booking furnished or serviced accommodation in city.
What do these guides cover?
These guides explain how to avoid rental scams, stay safe online, prepare as an international traveller, protect your personal data and understand your consumer rights when booking accommodation in United States. They are general information, not legal advice.
Online safety
- How to Avoid Short-Term Rental Scams in city: Warning signs, a pre-payment checklist and safer ways to pay when booking a furnished apartment or short-term rental in city.
- Online Safety When Booking Accommodation in city: How to spot fake websites, impersonation on WhatsApp and phishing links when you book an apartment online, and what to do if you are targeted.
- Protecting Your Personal Data When Booking in United States: What personal data an accommodation provider may ask for, how to share it safely and your rights under United States’s Data Protection Act, 2019.
Directory consumer rights
- Consumer Rights When Booking Accommodation in United States: A plain-English guide to what to expect from an accommodation operator in United States: clear prices, written terms, honest descriptions and where to complain.
International compliance
- International Traveller Checklist for a city Stay: A practical checklist for visitors planning a stay in city: entry requirements, documents, insurance and what to ask your accommodation provider.
Safety
- Safe Arrival and Check-In in city: A Practical Guide: What to arrange before you arrive and what to check inside a furnished apartment in city: contacts, access, fire safety and emergency numbers.
city accommodation guides · Glossary